Administrative Excellence Seminar
Workshop No 1 – David Vinegrad
Relationship Matters – Getting relationships right in the office
If respectful relationships are at the core of your school vision and values then how is this translated into those very busy front office relationships?
This workshop is about how we establish, strengthen and repair front of office relationships to maximise productivity and make sure everyone can be at their best.
The school office is often the nerve centre of the school and more importantly the first point of contact and first impression for parents and visitors. The quality and nature of relationships in the school office will be a significant determinant in people’s perception of ‘school culture.’
Front of Office staff now have less time to do more things and have additional roles that for some of us were never trained for. Tensions can be reduced and conflict managed positively by working ‘relationally’ with people rather than management through more traditional approaches.
This workshop will explore and investigate –
• Developing clear set of workplace expectations to promote respect and professional conduct and courtesy.
• Investigate the N.A.S.A model of how to establish workplace agreements and then uphold them when broken.
• Investigate how to establish, sustain, and strengthen positive relationships.
Workshop No 2 – Sally Learey
Advanced Strategies to thrive as an Administrator/Manager
This workshop will explore and investigate –
Developing a greater understanding of why situations escalate.
Devise effective coping strategies for staff when they occur.
Look at proactive problem-solving strategies which enables solution focused thinking.
Review serious incidents using an emergency management process to prevent, prepare, respond and recover as part of a whole school response to challenging situations.
Understand how the powerful role of emotions in the workplace encourages more positive interactions.
Workshop No 3 – Miranda Marriott
Self-Awareness and Personal Insights to Optimise your Strengths
The best administrators know how to understand themselves and the broader team that they work with (including management, co-workers
DISC is a leading personal insight and assessment tool and is one of the easiest, fastest and most effective ways for administrators to improve their self-awareness and their ability to manage and influence others.
This session will help you improve your self-awareness, optimise on your strengths and manage your limitations and diminish the negative impact co-workers and parents may have on you so that you can thrive in your workplace not just survive.
Workshop No 4 – Miranda Marriott
Developing Happier and More Productive Administrators/Managers
There have been an ever-increasing number of adults struggling with stress and mental health concerns. Increasing demands are being placed on the administrative staff, often without receiving the appropriate support and resources
to navigate the challenges.
This session will explore the key insights and strategies that administrators and managers can apply to themselves to improve their wellbeing and resilience amidst their challenges. It will help them know how to gain more support from management and from within themselves
and how to command positive partnerships with all teaching staff.
Miranda will provide the latest research around the most powerful, practical and easy to apply tools to transform your sense of wellbeing, looking at practices from Solution-Focused Therapy, Neuropsychology, Cognitive Behaviour Therapy and more.
Workshop No 5 – Sally Learey
Proactive Time Management Strategies
The workload of administrative staff can be busy and demanding. With competing priorities and increased expectations, sometimes it feels as though there are not enough hours in the day to get everything done.
This workshop explores effective tools and strategies to manage the workload of front office staff proactively.
• The importance of job description clarity
• Time management strategies
• Working smarter, not harder
• Self-management tools
Workshop No 6 – David Vinegrad
Difficult conversations in the office – how to discuss what matters
Most people avoid difficult conversations because they are confronting, difficult, awkward, and the emotional stakes are often high. We all would benefit from learning and understanding how not to avoid difficult conversations.
Successfully conducting difficult conversations in the workplace can make the difference between success and failure – both for you and the organization. This workshop will focus on –
• Exploring high conflict people and organisations
• Defining conflict and how people respond
• Taking a L.E.A.P to problem solve
• Applying the 4 x step conversation