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Booking Conditions
No applications for this program will be accepted after all vacancies have been filled. Unsuccessful applicants will have their monies refunded in full. Cancellation prior to two weeks before the program date (cut-off date) will incur a 15% service charge per applicant. This program will be payable in full for cancellations made on or after the cut-off date or for failure to attend the program. All cancellations must be in writing and emailed to us. In the event of insufficient applications this program will not proceed and registration monies be fully refunded. In the event of this program being cancelled due to unforeseen circumstances registration monies only will be refunded as Critical Agendas will not accept liability for the payment of any other associated costs. Critical Agendas reserves the right to vary the advertised programs prior to commencement. Please note Critical Agendas reserves the right to transfer participants from face to face to webinar format with price adjustments (if required), should minimum numbers not be met for face to face event
Build Positive Relationships and a Positive Work Environment Within Your Administration Team/Office 2025
Building Positive Relationships and Handling Difficult Conversations Effectively in the Workplace:
- Contributes towards harmonious relationships amongst colleagues
- Boosts morale
- Enhances positive connections
- Boosts mood and confidence which leads to a productivity boost
- Can increase job satisfaction
- Promotes a positive front office experience for your school.
This workshop explores:
- How to Manage Difficult Conversations using a variety of Frameworks (GROW, PEA)
- Effective Communication Skills
- How to Give Effective Feedback (SBI Process)
- The Importance of Attitude/Mindset
- How to Cultivate Positivity at Work
- Credibility and Authenticity
- Collaboration
- The Practical Magic of “Thank You”
- How to Adopt an ‘Attitude of Gratitude’ in the workplace.