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Booking Conditions
No applications for this program will be accepted after all vacancies have been filled. Unsuccessful applicants will have their monies refunded in full. Cancellation prior to two weeks before the program date (cut-off date) will incur a 15% service charge per applicant. This program will be payable in full for cancellations made on or after the cut-off date or for failure to attend the program. All cancellations must be in writing and emailed to us. In the event of insufficient applications this program will not proceed and registration monies be fully refunded. In the event of this program being cancelled due to unforeseen circumstances registration monies only will be refunded as Critical Agendas will not accept liability for the payment of any other associated costs. Critical Agendas reserves the right to vary the advertised programs prior to commencement. Please note Critical Agendas reserves the right to transfer participants from face to face to webinar format with price adjustments (if required), should minimum numbers not be met for face to face event
Build the EQ foundations that fuel trust, cohesion, and team performance
Emotional Intelligence (EQ) is increasingly recognised as a defining attribute of exceptional leadership.
Research highlights that leaders who understand the impact of emotions in the workplace are the ones who build stronger relationships, navigate challenges with clarity, and bring out the best in their teams.
By managing their own emotions and responding thoughtfully to others, emotionally intelligent leaders create cultures of trust, motivation and high performance.
This workshop explores the core ‘competencies’ that underpin emotionally intelligent leadership.
Core Topics:
- What Emotional Intelligence (EQ) Is – A clear overview of EQ
- The Origins and Evolution of EQ – A brief look at where EQ came from and why it matters today
- How Low‑EQ Leadership Can Negatively Impact a Team – How poor emotional awareness leads to mistrust, conflict, and reduced performance
- Why EQ Matters When Leading and Influencing Others – How emotionally intelligent leadership strengthens influence, communication, and team outcomes
- Understanding Emotions in the Context of Leadership – How emotions drive behaviour and shape team culture—and why leaders must recognise them
