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Booking Conditions
No applications for this program will be accepted after all vacancies have been filled. Unsuccessful applicants will have their monies refunded in full. Cancellation prior to two weeks before the program date (cut-off date) will incur a 15% service charge per applicant. This program will be payable in full for cancellations made on or after the cut-off date or for failure to attend the program. All cancellations must be in writing and emailed to us. In the event of insufficient applications this program will not proceed and registration monies be fully refunded. In the event of this program being cancelled due to unforeseen circumstances registration monies only will be refunded as Critical Agendas will not accept liability for the payment of any other associated costs. Critical Agendas reserves the right to vary the advertised programs prior to commencement. Please note Critical Agendas reserves the right to transfer participants from face to face to webinar format with price adjustments (if required), should minimum numbers not be met for face to face event
Conversations That Create Progress
Solution Building skills for everyday leadership
Leaders spend much of their day in conversation. Conversations about performance, behaviour, wellbeing, change, improvement and what needs to happen next. Yet when someone brings us a problem, it is easy to get drawn into analysing what went wrong, offering solutions or taking responsibility for fixing it.
Conversations That Create Progress introduces leaders to a practical Solution Building approach for helping people think, recognise their own resources and move towards what they want to achieve.
Rather than providing another communication script, this highly practical workshop develops the skills to navigate real conversations as they unfold. Participants will learn how to listen for what matters, shift attention from problems towards possibilities, uncover what is already working, strengthen ownership and help people identify useful next steps.
Using real workplace situations, leaders will practise simple conversational approaches they can immediately use with staff, colleagues and teams.
The aim is not to avoid problems. It is to become more skilful at having conversations that turn problems into direction, possibility and progress.
Every conversation grows something. What do you want yours to grow?
