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Booking Conditions
No applications for this program will be accepted after all vacancies have been filled. Unsuccessful applicants will have their monies refunded in full. Cancellation prior to two weeks before the program date (cut-off date) will incur a 15% service charge per applicant. This program will be payable in full for cancellations made on or after the cut-off date or for failure to attend the program. All cancellations must be in writing and emailed to us. In the event of insufficient applications this program will not proceed and registration monies be fully refunded. In the event of this program being cancelled due to unforeseen circumstances registration monies only will be refunded as Critical Agendas will not accept liability for the payment of any other associated costs. Critical Agendas reserves the right to vary the advertised programs prior to commencement. Please note Critical Agendas reserves the right to transfer participants from face to face to webinar format with price adjustments (if required), should minimum numbers not be met for face to face event
Practical Tools to Reduce Burnout and Build Resilience in Education
Solution Building Conversations Online Course
The Challenge
Educators today face growing emotional demands — supporting students in distress, guiding overwhelmed colleagues, and holding communities through complex change. Over time, this takes a toll: secondary traumatic stress, emotional fatigue, and burnout are now leading causes of turnover across the profession.
The Response
Solution Building Conversations (SBC) provide a simple yet powerful way to respond. This strengths-based approach shifts dialogue from draining to energising.
Instead of problem analysis, SBCs invite educators to notice progress, amplify what works, and focus on what’s wanted next. This not only helps others move forward — it also strengthens the practitioner’s own wellbeing through vicarious resilience: the boost we experience when we witness growth and capability in others.
“Solution-focused communication not only improves outcomes for those we support, it reduces burnout and enhances wellbeing for the practitioner.”
— Medina & Beyebach (2014); Froerer et al. (2022)
What the Evidence Shows
In a recent pilot with educational leaders, participants recorded a 10.2% improvement in their Solution Building Mindset in just four hours of training.
All participants improved, showing growth in:
- Future orientation (+23%) – more hopeful, forward-looking conversations
- Positive noticing (+20%) – greater awareness of strengths and progress
- Resilience under pressure (+13%) – stronger capacity to stay calm and confident
Leaders described the experience as “lighter, more hopeful, and immediately useful.”
These results confirm that even brief SBC training reduces burnout risk and boosts resilience, optimism, and collective wellbeing.
About This Course
Two engaging afternoon sessions (held one week apart) designed for busy educators who want practical, evidence-based strategies to support others without losing their own energy.
Between sessions, participants apply what they learn in real settings, then return to reflect, deepen skills, and complete the Solution Building Inventory (SBI) post-assessment to measure personal and professional growth.
You’ll Learn How To:
✅ Reduce emotional strain through resource- and future-focused dialogue
✅ Use solution-building tools like scaling, exception, and future questions
✅ Build agency and hope in students, staff, and families
✅ Apply trauma-aware communication practices that protect your energy
✅ Experience and promote vicarious resilience through your everyday work
Who Should Attend
- Teachers and school leaders
- Wellbeing and inclusion staff
- Coaches, mentors, and support personnel
Why It Matters
Educators who learn Solution Building Conversations report immediate, measurable benefits in how they lead, listen, and respond.
This course doesn’t just help you support others better — it helps you finish the day with more energy than you started.
