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Booking Conditions
No applications for this program will be accepted after all vacancies have been filled. Unsuccessful applicants will have their monies refunded in full. Cancellation prior to two weeks before the program date (cut-off date) will incur a 15% service charge per applicant. This program will be payable in full for cancellations made on or after the cut-off date or for failure to attend the program. All cancellations must be in writing and emailed to us. In the event of insufficient applications this program will not proceed and registration monies be fully refunded. In the event of this program being cancelled due to unforeseen circumstances registration monies only will be refunded as Critical Agendas will not accept liability for the payment of any other associated costs. Critical Agendas reserves the right to vary the advertised programs prior to commencement. Please note Critical Agendas reserves the right to transfer participants from face to face to webinar format with price adjustments (if required), should minimum numbers not be met for face to face event
Proactive Workload Management for Busy Admin Staff/Teams
Please remember to book early for this great opportunity!!!
Administrative staff juggle fast‑paced, high‑pressure workloads with constant demands and shifting priorities.
This workshop equips front office teams with practical skills, tools, and strategies to manage their workload proactively and work with greater clarity, confidence, and efficiency.
Core topics:
The role of emotions in the workplace: How understanding emotions can strengthen interactions, relationships, and wellbeing.
The importance of job description clarity: Why clear roles reduce confusion, stress, and workload pressure.
Time‑management strategies: Practical approaches to prioritising tasks and managing competing demands.
Working smarter, not harder: Simple techniques to streamline processes and improve efficiency.
Self‑management tools: Skills to stay organised, focused, and emotionally regulated during busy periods.
Coping strategies for stress: Effective ways to minimise, manage, and recover from workplace stressors.
You will also receive a copy of Sally’s best-selling personal development book “Overcoming Problems – Effective Steps and Strategies to Create Your Blockbuster Life”
