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Booking Conditions
No applications for this program will be accepted after all vacancies have been filled. Unsuccessful applicants will have their monies refunded in full. Cancellation prior to two weeks before the program date (cut-off date) will incur a 15% service charge per applicant. This program will be payable in full for cancellations made on or after the cut-off date or for failure to attend the program. All cancellations must be in writing and emailed to us. In the event of insufficient applications this program will not proceed and registration monies be fully refunded. In the event of this program being cancelled due to unforeseen circumstances registration monies only will be refunded as Critical Agendas will not accept liability for the payment of any other associated costs. Critical Agendas reserves the right to vary the advertised programs prior to commencement. Please note Critical Agendas reserves the right to transfer participants from face to face to webinar format with price adjustments (if required), should minimum numbers not be met for face to face event
Solution-Building Conversations
Practical ways to reduce burnout, handle difficult conversations, and build resilience—without adding to your workload
Why this matters
Many educators are exhausted—not because they don’t care, but because they care deeply.
You’re supporting students in distress, managing complex behaviours, navigating tough parent conversations, and holding your team together. Over time, these conversations can feel heavy, repetitive, and draining.
What this session offers
This session gives you simple, structured ways to shift those conversations—so they become clearer, more productive, and far less exhausting.
Instead of carrying the emotional load, you’ll learn how to:
- respond without escalating
- move conversations forward (even when people feel stuck)
- build motivation and ownership in others
- protect your own energy while still providing strong support
This is where Solution-Building Conversations come in.
A practical, strengths-based approach that helps you guide progress in others—while experiencing something equally important yourself: vicarious resilience.
“Solution-focused communication not only improves outcomes for those we support, it reduces burnout and enhances wellbeing for the practitioner.”
— Medina & Beyebach (2014); Froerer et al. (2022)
